Privacy Policy

Effective date: May 12, 2021

We at BatchX take your privacy seriously. Please read this Privacy Policy to learn about the information we collect when you access or use our website or related services (collectively “Services”), and how we may use, share, and protect such information.

Information We Collect

Generally, we collect information about you in four main ways:

  • Information you provide to us;
  • Log-in credentials and related information;
  • Automatically collected information; and
  • Information we receive from third parties.

Information You Provide. We collect information that you provide to us. For example, we may collect information from you through the registration process and through your account settings, when you fill out a form, make a purchase, request customer support, or when you participate in any interactive features of our Services. Such information may include, but is not limited to: your name, username, email address, and phone number.

If you click on a link to a third party website or service, a third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services.

Information Collected From Third Parties. We may collect information about you through other third parties. For instance, through cookies we place on your browser or device, we may collect information about your online activity after you leave our Website.

How We Use Information We Collect

We use the information we to operate our Services, communicate with you, conduct research and development to improve or enhance our Services, and promote our Services. For instance we may use the information we collect in the following ways:

Provide & Improve Services. When you register for a member account, we use the information you provide to create and maintain your account. The information we collect also helps us improve and enhance our Services.

Customize Content. We may use information we collect to customize content that we share with you and to provide you with information that may be of interest to you.

Communications. We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our Services. If you do not want to receive communications from us, please indicate your preference by opting out via the links provided in the emails. Note, that if you opt-out of receiving our marketing emails, you may still receive transactional emails from us.

Legal. We reserve the right to access, use, preserve, transfer, or disclose, at any time without notice to you, any information as reasonably necessary to:

  • Comply with any applicable law, regulation, subpoena or legal process, or respond to any governmental requests and cooperate with law enforcement, if we believe such action is required or permitted by law;
  • Enforce our Terms of Service, including investigating any potential violations;
  • Protect the safety, integrity, rights, or security of our users, our Services or equipment, or any third party;
  • Detect, prevent, or otherwise address fraud, security, or technical issues related to our Services or those of our business partners.

De-Identified Information

We may de-identify your information so that you are not reasonably identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services.

How We Share Information

We may share information we collect with third parties in a number of ways, including as described in this section:

Affiliated Businesses. In certain situations, businesses or third party websites we’re affiliated with may sell or provide products or services to you through or in connection with our Services (either alone or jointly with us). We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Vendors & Service Providers. We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us.

Business Transfers. We may choose to buy or sell assets, and may share and/or transfer your information in connection with the evaluation of and entry into such transactions. Also, if our company (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your information could be one of the assets transferred to or acquired by a third party.

Protection of BatchX & Others. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; or protect the rights, property, or safety of BatchX, our employees, our users, or others.

Do Not Track

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Although we may do so in the future, our Website does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Website and after you leave our Website.


Your account is protected by a password or other authentication mechanism, such as two-factor authentication, for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to encrypt and otherwise protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

How We Keep Your Information Safe

ISO 27001/27701: The security of your personal information is important to us. We have implemented technical, organizational and administrative security measures to protect your information from unauthorized access, disclosure, misuse, alteration, accidental loss or destruction. In addition, we align to the ISO 27001 framework.

BatchX has developed a comprehensive Information Security Policy to define security requirements for all personal information and preserve the confidentiality, integrity, and availability of personal information. The Information Security Policy, and all associated policies and procedures, are reviewed at least annually.

Technical measures to protect information include data encryption, access controls, and vulnerability management.

BatchX defines security and privacy obligations for third party service providers, which providers must adhere to. A list of service providers is located above.

Storage and Retention of your Information

We will retain your Personal Data for as long as it is necessary to fulfill the purpose for which it was collected. We may also retain cached or archived copies of information provided to us. All data is encrypted in transit and encrypted at rest.

Your Privacy Rights

BatchX provides the ability for you to exercise certain rights with respect to your personal data. Please be aware that, if you do not allow us to collect your information from you, we will generally be unable to provide the platform to you or interact with you regarding our services.

Your choices. In accordance with applicable law, you may be entitled to exercise your rights and choices as follows:
  • Access and Rectification. You may access your info via BatchX profile. If any of the information about you is incorrect, or you would like to access your data, you may contact us to request correction. Your access will be limited to Contact Information held by BatchX.
  • Data Portability. You are entitled to request copies of Personal Data that you have provided to us in a structured, commonly used and machine-readable format and/or request that this information be transmitted to another service provider (where technically feasible).

Policy Updates

We may change this Privacy Policy from time to time and will post our new Privacy Policy to this website. If you use our website or services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.


We do not knowingly collect or solicit information from anyone under the age of 13. If you are under 13, please do not attempt to register for our website or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at support [at] batchx [dot] io

Contact Us

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to support [at] batchx [dot] io and we will try to resolve your concerns.

Last Modified: May 29, 2021